How do I know if ordering online is secure?
To help determine if your connection is secure, look at the status bar of your browser window. For example, if you see an unbroken key or a closed lock (depending on your browser), the Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. It would be best if you also verified that the URL for the page you are on includes "HTTPS" at the beginning. Most browsers offer additional security alerts as well.
How do I create a jewelwaveshop.com account?
Go to your account, provide the requested information, and you're ready to go.
How to place an order?
Select your favorite collection, then click product details. Next, please select your size and click the product page's ADD TO SHOPPING CART button. Next, review the items in your shopping bag by clicking the MY CART at the top right of the page.
Click on 'CHECKOUT' to complete your order.
How can I change or cancel my order after it has been submitted?
Payment or billing information cannot be altered once an order is placed. To request changes to your order, you must contact Customer Service.
EMAIL US: sales@jewelwaveshop.com
Payment method
We use Square, Stripe and Paypal for payment and the following cards are accepted: JCB, VISA, MASTERCARD, and AMERICAN EXPRESS.
When will my credit card be charged?
Your credit card will be charged for the cost of each item as it ships. Therefore, you may see multiple credit card charges if you have an order containing multiple items shipped at different times.
How can I track my order?
Please contact customer service for order information after delivery.
What materials are used in JewelWaveShop's jewelry?
Our jewelry is crafted with high-quality 18k gold-plated stainless steel. This material not only provides the elegance and luster of gold but also ensures durability and hypoallergenic properties, making our pieces suitable for sensitive skin and long-term wear.
How should I care for my JewelWaveShop jewelry to maintain its shine?
To keep your jewelry looking its best, avoid direct contact with chemicals like perfumes and lotions. Store your pieces in a dry place, preferably in the original box or a jewelry pouch. Gently clean your jewelry with a soft cloth to remove any oils or dust.
